When should the client be informed about the likelihood of water collecting on the membrane?

Informing the client about the likelihood of water collecting on the membrane before starting work is crucial for several reasons. First, it sets clear expectations regarding the potential performance and behavior of the mitigation system, ensuring that the client understands the conditions they might face. This approach fosters transparency and trust, allowing clients to make informed decisions based on the information provided.

Discussing this aspect upfront also emphasizes the importance of preventive measures and ongoing maintenance that might be necessary to manage water accumulation effectively. This proactive communication can help mitigate any concerns or surprises post-installation, contributing to client satisfaction and reducing misunderstandings about the system's functioning.

By addressing potential issues before work begins, the client's concerns can be acknowledged and managed appropriately, allowing for a smoother project execution and better collaboration throughout the mitigation process.